Shipping policy
Digital Delivery
Evoco Marketing sells digital products only. This includes marketing playbooks, guides, templates, checklists, frameworks and other downloadable resources.
We do not sell or ship physical products. Therefore, no physical shipping, delivery address, shipping costs, customs fees, or return shipping applies to any purchase made through our store.
Delivery Method
After completing your purchase, you will receive access to your digital product through one or more of the following methods:
- A download link on the order confirmation page.
- A download link sent to the email address used during checkout.
- Access through your customer account, if available.
- Any other digital delivery method stated at the time of purchase.
Please make sure that the email address provided at checkout is correct.
Delivery Time
Digital products are usually delivered immediately after successful payment confirmation.
In some cases, delivery may take a few minutes due to payment processing, email delays, technical issues, or platform-related delays.
Failed or Missing Delivery
If you do not receive your digital product after completing your purchase, please check:
- Your spam or junk email folder.
- That the email address used at checkout is correct.
- Whether the payment was successfully completed.
If you still cannot access your product, please contact us at:
Please include your order number, the email address used for the purchase, and a short description of the issue.
Technical Issues
If the download link does not work, the file cannot be opened, or you received the wrong product, please contact us as soon as possible at:
We will review the issue and do our best to provide access, resend the correct file, or solve the technical problem.
No Physical Shipping
Since all products are digital, we do not provide physical shipping, tracking numbers, delivery carriers, or physical delivery estimates.
Contact
For any questions about this Shipping Policy, please contact us at:
Evoco Marketing
Email: my.evocomarketing@gmail.com